A: To get the best results, please prepare your hair the night before or on the day of your appointment:

1. Shampoo and condition your hair and ensure it is fully detangled
    • Please avoid raw coconut oil
2. Wear your hair dry and styled as you naturally would
    • No product or only a very small amount is perfect
    • No clips, pins, bands or ties, wear your curls out

This allows us to accurately assess your curl pattern and tailor your cut and education to you.

A: We recommend all new clients begin with either our Signature Curl Session or our New Client Curly Cut & Style, depending on your needs. We don’t offer a dry cut-only service for first-time clients and this is very intentional. Over many years of working with curly hair, we’ve found that most new clients need more than just the cut.

Frizz, dryness, lack of definition or poor curl formation can not be fixed just with a cut.

That’s why we created our signature curl session for new clients that follows a step-by-step method, including:

• Curl Cut & Shaping
• Curl-appropriate cleansing and detox
• Hydrating the hair
• Styling and education
• A double-cut approach shaping the hair first, then refining the cut again once curls are fully hydrated and styled

Once you’ve completed this process, dry cut-only services are available for returning clients.

A: Yes, our New Client Curly Cut & Style is designed exactly for this. It includes a specialised dry curly cut, cleanse, styling and diffused finish, without the full treatment and education focus of our Signature Curl Session.